Delhi Airport has an efficient system for tracking lost and found items.
You may also post the lost and found report here. We will follow up with the relevant officials in the Delhi Airport and provide assistance to help recovery of the lost item.
Connect with Delhi Airport for lost and found
For any further assistance, please contact.
| When to Contact | Whom to Contact | Contact Numbers | Mailing Address |
|---|---|---|---|
| Lost Period Less Than 5 Days | Respective Terminals (24 X 7) | Terminal 3: 9958098651
Terminal 2: 9667400962 Terminal 1: 9650495769 |
Lost Property Main Office, Terminal-2, Departure Level, Near Gate No. 01, Indira Gandhi International Airport, New Delhi – 110037 |
| Lost Period More Than 5 Days | Main Office During Office Timing: 09:30 – 18:00 hrs (Monday to Friday) 09:30 – 13:30 hrs (Saturday) *Please Note: The office remains closed on 2nd Saturday of the month, Sundays & Public Holidays. |
011-42489617 | |
| General Lost & Found Query | Call Centre (24 X 7) | 0124-4797300 / 0124-6838410 | lostproperty.dial@gmrgroup.in |
Contact Information
If the lost item is less than five days old, contact the below-mentioned 24*7 operational contact numbers for respective terminals.
Terminal 1 (24 x 7 Operational)
Terminal 2 (24 x 7 Operational)
Terminal 3 (24 x 7 Operational)
Procedure for Claiming Lost Properties
The lost article / articles may be claimed on producing the following documents :-
- Proof of travel i.e Boarding Card/E-boarding Card/Immigration Stamp on Passport.
- ID proof of the traveller i.e. Government issued ID card having photo such as Passport / Driving License / Aadhaar Card / Voter Card.
- Detailed description of the item lost.
- Government authorized photo id preferably Passport / Driving License / Aadhaar Card / Voter Card of the authorised person also to be produced.
Note : For verification purpose copy of Pan Card may be requested in the absence of passport/signed ID to verify the signature of the owner on the Authorization Letter.
Points to Remember
- The recovered item can be claimed from the respective terminal within five days from the date/time it was deposited. If the lost property is required to be collected after the working hours are over make sure to get an appointment at least 48 hours in advance by mailing to lostproperty.dial@gmrgroup.in
- All the unclaimed lost and found merchandise shall be retained for a period of three months except eatable items. After this time is over, it will be disposed off as per Gazette Notification.
- All perishable, flammable, DGR goods and SRA (Security Restricted Articles) which are removed by CISF personnel during security check are not deposited in Lost & Found Section of DIAL.