| Complaint filed by | |
| Complaint filed on | February 7th, 2024 |
| Complaint filed against | Air France |
- Text of Complaint by M FIQUET
hello,
i was flying to PARIS CDG on the flight AF 0191 on Friday 2nd of February 1h55.
after the inspection filter, a agent took my cabing luggage and remove all the food that contain spices: including rice, snacks, and spice bootle.
I was flying on a business trip with business class with air france, part of AIRBUS company. Neither the agent, neither the supervisor were able to explain WHY i can’t bring spices with my bag, althoug the spices ARE ALLOWED ON THE CABIN when travelling to france.
Morever the agent put all the food and bags on his chair and not the box to put them to the trash.
some food were gift given for me as a present.
i was unable to find ANY EXPLANATIONS WHY spices , snacks with spices are not allowed in cabin since i was travelling to FRANCE and not USA.
it’s shame and it’s a pity that agent were doing that since AIRBUS Colleagues who are travelling really oftent NEVER HAD this issue.
as you can see in the picture, all the “tubes” that contain spice, all the byriani box, all the snacks were taken by the agent.
it is not acceptable
M FIQUET
