Note: We will forward the report to the relevant authority. However, please also write directly to the Mumbai Airport Authority at If an important and official document (such as Passport) is lost, you may inform the Mumbai Police at this link and the relevant Consulate.
  • Write the full description of the item lost or found
  • Insert the location where the item was lost or found

Mumbai Airport offers efficient Lost and Found Services.

Passengers who have misplaced their baggage or belongings in any of the terminals at CSMIA do not have to worry. All the agencies at the airport deposit any unclaimed goods under the Lost & found property through the Duty Terminal Manager. The Goods are deposited after duly recording the contents, description, date & time of deposition and the depositors signature.

All unclaimed items are transferred to the warehouse post 24hrs or at 0900hrs next day whichever is earlier and can be reclaimed back by the passenger or by someone who is authorized by the passenger between 0930 – 1730hrs (Except on 2nd & 4th Saturday, Sunday & Public holidays). All perishable items including liquids will be kept in safe custody up to 48 hours / expiry date whichever is earlier and then disposed of under the approval of Duty Terminal Manager.

It may be noted that baggage handling & delivery at CSMIA is the responsibility of airlines from the point of check-in to the point of collection. If anything is left on an aircraft, respective airlines should be contacted immediately.

For Lost & Found collection, please contact:

Email :

Terminal 1
Terminal 1, Departures,
next to Airport Police Station,
Mumbai International Airport
Santacruz East.

Terminal 2
Ground Transportation Lobby – Level 1
Mumbai International Airport
Sahar, Mumbai

Passengers can also contact MIAL Terminal Operations team via call on the following numbers:

Terminal 1

+91 9930144272

Terminal 2

+91 9619050580, 08879992371

Mumbai Airport Lost and Found Services