| Complaint filed by | |
| Complaint filed on | April 30th, 2025 |
| Complaint filed against | Air India |
- Text of Complaint by Mike
It was absolute chaos at the bag checks leading to several people missing items taken by the security staff and not returned. The staff were very rude, barking orders at passengers and being very unfriendly. I have never witnessed anything so chaotic in all my years of travel around the world. We will never come back to Mumbai or India due to this terrible treatment.
Chaos at the international transfers bag checks
- Missed flight cause by the receptionist worker
- 35 DOLLAR FEES CHARGED – LOYALTY Mumbai lounge access after confirmation of no charges