| Complaint filed by | |
| Complaint filed on | June 10th, 2024 |
| Complaint filed against | Spice Jet |
- Text of Complaint by Ram Prakash
On 03-06-2024, I travelled on Spice Jet flight No. SG8257 from New Delhi (DEL) to Mumbai (BOM) with my wife. Upon arriving at the Mumbai (BOM) airport, we went to pick up our baggage; after waiting for a long time, it never came.
I immediately contacted the Spice Jet representative (Mr. Sagar) and submitted the Baggage Irregularity Report with report No. 9676065; attaching a copy of the report. At the time of filling the report, I was assured by the Spice Jet representative that the baggage would be delivered at my doorstep by end of the day. To date, I have not received my baggage and no update regarding the status has been provided.
I tried to contact the number given by the representative and as printed on the baggage irregularity report, i.e., +91-8882707620, multiple times, however no one is picking up the call. I also tried the customer service number of Spice Jet, but the result was the same.
Ram Prakash
Contact No.: +91-9968099034
Date of Travel: 03-06-2-24
PNR: NJ42JH
SEQ No.: 96
TAG No.: SG0775025204
