Complaint filed by | |
Complaint filed on | October 22nd, 2023 |
Complaint filed against | Security at airport |
- Text of Complaint by Amy Kuruvilla
I just went through the security at terminal 1 of Mumbai airport and I was so shocked at the way they were running it. There were 6 screening machines for the men and only 2 for the women! When I queried it with the security staff he told me that’s India, which is a shocking response. For a city that considers itself progressive & promoting equality amongst genders this is very disgraceful. Bengaluru airport is a great example of how it should be done (they used to have the same issue). If the problem is a lack of female security staff then perhaps you should hire more female security screening staff. Why should you female passengers have to suffer and be treated like second class citizens ? We deserve fair treatment as a gender! I will post photos for you to see.
- Issues with the luggage and ill informed ground staff
- Lack of Assistance with Wheelchair Request