Complaint filed by | |
Complaint filed on | March 3rd, 2024 |
Complaint filed against | Air India |
- Text of Complaint by Battula Sai Naveen
I am travelling from Visakhapatnam to Doha via Mumbai from AIR INDIA. The flight is delayed an hour in Visakhapatnam. By the time it reached Mumbai it’s 7.30 pm (2/3/2024) the connection is at 7.50 pm . The airlines team made me rush and panicked the situation saying flight is waiting for me . They made me bypass the crowd and put me for security . The officer while checking in found my portable juicer and said it cannot be taken .I told him it’s very expensive and already I passed security in Visakhapatnam .He said he can’t allow as the blades are sharp . But he suggested the airlines team can help to do checkin. In the mean time some supervisor from air India forced me to immigration saying . Do you want your juicer or flight . I requested him saying the juicer is more expensive than my flight ticket . He is very rude and started shouting before the crowd . I told him it’s due to airlines issue am forced. Otherwise if I have time I will ask some one to do check in or hand over it to some of my relatives in Mumbai.
In the mean time one of airlines staff asked me 5000 rupees to courier to my address . I refused giving him bribe . He also got angry and made me to forcefully board the flight and my juicer is taken by officer and put in trash . Please help me to get my juicer back it’s very very expensive and gift from my wife . Due to airlines delay and forced behaviour I lost my device please help
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