Complaint filed by | |
Complaint filed on | October 25th, 2023 |
Complaint filed against | CSM International Airport Mumbai |
- Text of Complaint by Zeenat Turner
They are holding me here against my will. I cannot go outside – apparently I could fall I’ll or have an accident so I would need an airline escort. Not sure how that is different to me arriving at the airport unaided.
I cannot go to arrivals despite having passed through there a mere half an hour ago with exactly the same luggage and paperwork. I haven’t left the building (see above) so haven’t added anything offensive to my person.
I’ve checked in and printed a luggage tag but cannot drop my bag until the desk is manned by staff from the airline with which I’m travelling. I also cannot leave the building without a member of said airline star (see previous point).
As such I am trapped with no escape in this bizarre space full of transients.
I’m not allowed any fresh air.
I’m not allowed a cigarette.
I am being held against my will.
Please free me from this purgatory.
- Very unpleasant experience with a Taxi
- Airlines closing doors and not flying