Complaint filed by | |
Complaint filed on | February 18th, 2023 |
Complaint filed against | Flydubai airlines |
- Text of Complaint by Rhea Fernandes
Hello my name is rhea Fernandes, I’m a 5th year medical student, I want to tell about a rude and horrible behavior from a flydubai employee at Mumbai international airport airport , I was travelling from Mumbai to Russia via Dubai, I paid extra 10kg for checkin baggage, I was checked in all done, at the boarding gate I was stopped for some extra food items and clothes in my cabin bag and some books, I mentioned I’m a student and I already paid for check in but the employe his name was vaibhav, and also two female employees whose name I don’t remember, my extra baggage in cabin bag was roughly 2-3 kg max I asked to pay but the employee directly told me that I should go back to check in counter to pay, since the flight was about to depart at 5.20 am and it was already 4.59am I chose to leave my luggage at the airport I was not given any tags and upon asking for anything I was directly threatened to be thrown out of the plane, and multiple times that he would offload me I was ready to pay also at the boarding gate but the employee who was rude, vaibhav, threatened me to offload from the plane, and also did not even give me a tag for my left luggage at the airport
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