Complaint filed by | |
Complaint filed on | September 28th, 2025 |
Complaint filed against | MUMBAI AIRPORT TERMINAL 1 INDIGO |
- Text of Complaint by Muhammad Shahid
My Name is Muhammad Shahid passport no P1474364 Actually I came from Sharjah to Mumbai Flight no G9 405 ticket no 514237764794401 and when I was transfer to domestic no any indigo staff helped to get terminal 1 as i don’t know that it’s far away from international terminal and when I reached there through airport bus I got late and there was no proper board for boarding pass counter and even I was getting I found indigo staff for help they were saying to go here and there as at that I was so tensed and confused and flight got missed which is connected flight 6E-5246 &6E-7096 with PNR number TY7UMA and with this same PNR they booked another ticket by charging me and felt even aviation staff was not responding properly and I have never faced such situations in any airport not even domestic until I visited to Mumbai airport and I hope it will resolve my issue

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