Complaint filed by Ajay
Complaint filed onJune 28th, 2024
Complaint filed against
    Text of Complaint by Ajay

The services provided for inter terminal transfers between terminal-1 and terminal-2 are insufficient. The facilitating staff provided by the operator are not cooperative and not even trained well. They don’t consider the urgency of services needed by the passenger considering his connecting flight timing, and additional time needed for immigration, and security formalities at another terminal. They just follow routine practice and mostly direct the passengers to private taxis or other transportations which asks the price as per their own wish without any controls and passenger doesn’t have any choice as he doesn’t want to miss his next flight. It is therefore requested to evaluate the overall facility which can support passengers to commute between the terminals. The chargeable basis services with preapproved tariff can also support the passengers for fast services.

Inter terminal transfer shuttle services between terminal-1 and terminal-2
Inter terminal transfer shuttle services between terminal-1 and terminal-2

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