| Complaint filed by | |
| Complaint filed on | December 13th, 2025 |
| Complaint filed against | Qatar / indigo |
- Text of Complaint by Vasu Patel
Passengers arrived in Mumbai on December 2, 2025.
1 Luggage did not arrive. The luggage is in Mumbai airport and we are not able to reach Indigo staff to have this luggage delivered to the passengers. We filled out the attached form and they promised luggage will be delivered in 1-2 days. It has been 7 days. We have tried to call the Indigo number ( all voice prompts) cannot speak to an agent. We emailed everyday and they have auto reply they are looking into. Could you please have some from Mumbai Airport look into this for us and have the luggage delivered as promised.
See attached form that was completed on arrival day.
Madhuben Chhotubhai Patel
Gandhi Gardens
Post Matwad, District Navsari
Gujarat. PIN 396439
Please contact Whatsapp Number is 416-855-9612 ( Canada cell#) for Madhuben Patel
or 416-823-7650 ( Canada cell #) daughter Vasu Patel
or email vasu416@hotmail.com
We just want our luggage sent to us. Could you please help and look into this matter.
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