Complaint filed by | |
Complaint filed on | September 6th, 2025 |
Complaint filed against | Kenyan Airways |
- Text of Complaint by Saurav Dev Singh
I have travelled from Kenya Airways on 15th August 2025 from Nairobi to Mumbai international airport. I didn’t receive my baggages on Mumbai airport on arrival. I had field up the form related to the missing baggages. The sticker that was given to me on my baggages does not match with the number that is given by the airport authority in the email ID.
My baggage number is KQ 184702 and they have written KQ 184902.My file reference number is BOMKQ 35098.
My name is Saurav Dev Singh.
I have several important educational documents in my baggages and I think it may get misplaced .So kindly take action immediately and send by baggages to my hometown.
Misplaced baggage and wrong baggage number written by airport staff

- Someone write my mobile number and my sister mobile number on toilet door
- Lost of suitcase at belt at terminal 2