| Complaint filed by | |
| Complaint filed on | February 8th, 2026 |
| Complaint filed against | Mumbai International Airport |
- Text of Complaint by Kashyap Joshi.
1) There is no system in place for people to enter and exit from the lifts at the airport.
2) People try to enter it from all the sides.
3) The number of lifts is inadequate compared to the number of passengers traveling in and out of the airport.
4) There should be lift attendants to manage the crowd.
5) Barricades (same as the ones used at check in counters) should be created in front of each lift to force the crowd to form a queue to enter in an orderly manner.
6) Rules should be posted to allow people to exit from the lift first before allowing those waiting in the line to enter it.
Overcrowding at the lifts.
- Unprofessional bad behaviour by Sai transport – driver Kamble and supervisors
- Flight delayed for more than 4 hours