The bad experience in bus shuttle service

I was traveling to Delhi and has to opt the bus travel from T1 to T2, I was waiting for the bus, as the bus came, there was no person to help to load the luggage, there were 3 guys who were in uniform and supposed to load the luggage were chitchatting and doing time pass on mobiles, they were not eve talking to us, with me there were 3 foreign officials , they to felt the same. I the approached to driver, his mouth was with full of paan masala and he was spitting on the road, he was telling to approach the same guys from whom we came to him. It was a total chaos. I feel we should have good image at least in front of guests who come from outside. Such third class, non professional people make our image bad. I urge you to work on this service put some professional people, ban them to use mobiles and pan masala while on work. you can put one marshal to help the people.
Regrds
Sachin Gadkari

• ← Staff misbehave
• Wrong information of gate number →