| Complaint filed by | |
| Complaint filed on | October 6th, 2025 |
| Complaint filed against | Mumbai International Airport |
- Text of Complaint by Serge Adelise
Serge Adelise
76 Canteen Street
605001 Pondichéry
adeliseserge@gmail.com
Téléphon number :+91 744 856 2887
Vos références. Flight n°AI254 / 20SEP
Tag N° : AI 978299
N°Baggage Mumbay to Chennai: 0706150160
Pooja, Baggage Services Mumbay
Téléphone : +91 8291285134
022 668 59 449
Hello Madam, Sir,
I am requesting my luggage again today, after another long wait. As I understood from your failure to deliver it upon exiting the plane in Chennai, it was supposed to be delivered to me at the accommodation I am currently occupying in Pondicherry. Being on a trip, I urgently need to dispose of my personal belongings, which are in this bag. You made another error by sending the luggage to New Delhi Airport, instead of Chennai and then Pondicherry, in Tamil Nadu. More than 10 days after my arrival, the luggage has still not been delivered to me. Therefore, I ask you again to inform me as soon as possible by return email of the arrangements you have already made, so that I can dispose of my luggage as quickly as possible in Pondicherry. Otherwise, if I do not receive any confirmation from you, I will file a complaint for receiving stolen goods with the police and the airlines. You will find all the necessary contact information at the top of this email to inform me and contact me easily immediately. I look forward to your immediate response and send you my sincere greetings.
Serge Adelise
