Complaint filed by | |
Complaint filed on | October 2nd, 2024 |
Complaint filed against | Security check terminal 2 at mumbai airport |
- Text of Complaint by Rina
On 30th September between 10:45pm and 11:15 when passing through the security check on the left hand side, they passed my hand luggage and my hand bag through the security, and i had to be frisked in a small cabin by the lady security officer. After she frisked she kept asking questions like where i stay, who i live with, what my parents do, why i came to India, etc
I found it very peculiar because usually they are not that friendly.
She kept me in for sometime asking these questions., and after that I started to worry that someone else might walk away with my
Bag. Finally she let me go.I took my purse and hand luggage,went to the duty free just looking around. Later during boarding i decided to check my money and out of 1500usd i only found 600.
I really thought about how and the only thing i could think of was the security because even when i had put that bag the security raised it and showed it to the other security saying “ye check kar”
Im so disappointed in them and really angry that travellers trust them so much and this is what they do.
- Complacent staff at Mumbai International airport
- Security check person insisting on printed boarding pass when I have a digiyatra boarding pass on my phone! And the phone is in the tray for screening!