Complaint filed by | |
Complaint filed on | February 22nd, 2023 |
Complaint filed against | Mumbai airport immigration |
- Text of Complaint by PURUSHOTTAM KULKARNI
We arrived to mumbai airport on 9.2.23 by EMIRATES Flight at 0230 hrs.
We were provided wheelchairs and there was a separate counter for wheelchair passangers.
It took around 3.0 hours for us to get out simply because they clubbed international passport holders and indian passport holders together and international passport holders were subjected to fingerprint scanning and it was getting delayed.
The immigration officer told the wheelchair boys to separate Indian and international passport holders ques as for Indian passport holders the time required is very short.
It is requested to maintain separate ques for wheelchair passangers so that time taken for immigration is short.
Very long ques after arrival of international flightsl
- Separate counters for international passport holders and indian passport holders
- More than one hour wait for luggage