Complaint filed by PURUSHOTTAM KULKARNI
Complaint filed onFebruary 22nd, 2023
Complaint filed against
    Text of Complaint by PURUSHOTTAM KULKARNI

We arrived to mumbai airport on 9.2.23 by EMIRATES Flight at 0230 hrs.
We were provided wheelchairs and there was a separate counter for wheelchair passangers.
It took around 3.0 hours for us to get out simply because they clubbed international passport holders and indian passport holders together and international passport holders were subjected to fingerprint scanning and it was getting delayed.
The immigration officer told the wheelchair boys to separate Indian and international passport holders ques as for Indian passport holders the time required is very short.
It is requested to maintain separate ques for wheelchair passangers so that time taken for immigration is short.

Very long ques after arrival of international flightsl
Very long ques after arrival of international flightsl

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