| Complaint filed by | |
| Complaint filed on | October 24th, 2023 |
| Complaint filed against | Airport TAXI |
- Text of Complaint by Binaya
I am from Nepal and last night I landed in Mumbai.
I had a very bad experience taking a taxi from Terminal 1 to Terminal 2.
TAXI: MH43BP0156
As I was walking, this taxi offered to go, and when asked about the rate, he said whatever the meter shows. After starting the trip, I didn’t see any meter and when I asked about it, said he’s using some app on his phone and starts arguing.
Close to the destination he shows me an amount on some app and says it’s Rs. 850. We got into an argument and he was very rude. He was starting to threaten me, asked me to get off and he didn’t even drop me off at the right location.
Just to be safe, I got off took my luggage and managed to take a picture of his number plate. I paid him Rs. 800 for the trip as he was giving out threats.
