Wi-Fi

Complaint filed by	Mishree Thakkar
Complaint filed on	December 29th, 2022
Complaint filed against	Etihad

Text of Complaint by Mishree Thakkar

After 38 hours of travelling, I landed at the Mumbai Airport and wanted to let my family know I’ve reached. But Wi-Fi wasn’t available for me as you will receive and otp on your number for Wi-Fi sign up. I don’t have an Indian sim so couldn’t login and didn’t have any access to calls or messages/ no method of communication.

Mumbai is the only airport I’ve seen where you need otps for wifi. Please change the process. It’s really inconvenient

---

• ← Make WIFI Free
• Wi-Fi at airport →