There are several ways in which the authorities at Mumbai Airport can be contacted by passengers.

Mumbai Airport Helpline Number:

022 66851010

At Mumbai Airport, domestic operations are spread across 2 terminals; details for same are mentioned below. Please ensure you go to the respective terminals. In case there are any queries, or if you need any assistance, you may contact the customer care number at: +91 22 66851010.

Feedbacks & Suggestions: feedback@csia.gvk.com

Corporate Information: mial.corpcomm@gvk.com

Address:
Mumbai International Airport Pvt. Ltd
Chhatrapati Shivaji Maharaj International Airport,
1st Floor, Terminal 1,
Santacruz East Mumbai – 400099
India.

GVK CSMIA 24×7 Helpline No.: 022 66851010

GVK CSMIA 24×7 Helpline Service is a one point airport contact centre which will automatically give accurate information to all callers for their airport related queries and the PRC (Passenger Response Cell) will assist the caller for any further personalized information and also take feedback on the Airport Services.

Any specific comment or complaint will be registered and routed to feedback@csia.gvk.com for the complaint handling process and follow up.

DOMESTIC TERMINAL Contact information

  • Airport Police Station+91 22 6156315 / +91 22 6156309 / +91 22 6156921
  • CISF Control Room+91 22 26264637 | 26156560
  • Medical Services+91 22 26156799 | +91 22 26264525 | +91 22 26264460 | +91 9833301317
  • Fire Control Tower+91 9619892674 | +91 22 66850268 | +91 22 26829197
  • Nodal Officer
  • Terminal 1+91 9833301321 | +91 9833301581 | +91 9833301581 | +91 9833301580
  • Lost & Found
  • Terminal 1+91 9930144272
  • Left Luggage Facility
  • Terminal 1+91 9108050817
  • CSMIA Airport Helpline:+91 22 66851010

INTERNATIONAL TERMINAL Contact information

  • Sahar Police Station+ 91 2682 9784
  • CISF Control Room+91 22 66851300/ +91 22 66851333
  • Medical Services+91 9833301322 | +91 9930144140 | +91 7045953261
  •  +91 22 66850781 | +91 22 66850782 | +91 22 66850783
  • Fire Control Room+91 9930144322 | +91 22 26813202 | +91 22 66850516
  • Nodal Officer
  • Terminal 2+91 9833301319
  • Lost and Found
  • Terminal 2+91 9619050580/ +91 8879992371
  • Left Luggage Service
  • Terminal 2+91 9108050818
  • Customs
  • Terminal 2+91 22 26828719 / +91 22 26828720
  • Immigrations
  • Arrival+91 22 26813265
  • Departure+91 22 26813472
  • CSMIA Airport Helpline:+91 22 66851010