Cathay pacific – Mumbai Airport

Complaint Regarding Missed Flight Due to Visa Error and Lack of Assistance

Hello Team, I am writing to formally complain about my distressing experience on 27th November 2024 at Mumbai International Airport. I was scheduled to travel to Hong Kong on flight CATHAY PACIFIC CX 696 but could not board due to

Lost item

I have forgotten my apple airpods 2nd gen peachy pink case last night at security check probably before boarding my flight no CX696 feom Bom to HK