Dear Sir / Madam, I am writing this letter to formally lodge a serious complaint against the ground handling and check-in staff of Saudia Airlines at Chhatrapati Shivaji Maharaj International Airport, Mumbai (BOM), whose unprofessional conduct, lack of support, and
Formal Complaint Regarding Unprofessional Conduct at Check-In Counter Resulting in Missed Flight SV773 (Mumbai–Jeddah) on Sunday, 08 February 2026 and Subsequent Missed Connection to London Heathrow
