I am writing to lodge a formal complaint regarding the unacceptable service and rude behavior of the staff at Mumbai International Airport on January 6, 2025, at approximately 2:00 AM, following Virgin Atlantic flight VS358 (Reference: D7RT85) from London to
Food at lounge at Mumbai airport
On aug 22, 2024 I came to lounge at 10.15 am approx. The food looks food. But paneer bhuji has hair & a plastic rap in it..
Broken Bag
I landed from Heathrow to Mumbai International Airport on 4th jan 2024. When I got my bag from luggage belt , it was badly broken. I got my complained registered and they told some agent will call and come and
Child security searched without parent present
I was flying with my daughters aged 13 and 10. They were searched individually without my presence behind a curtain. When I followed behind to accompany them. I was asked to get out by the security staff. I explained my
Personal Injury Airside
I was returning back to the UK on the 12th April 2023 by Virgin Airlines flight No: VS355 @ 10:20 am. My wife and I were both in wheelchairs 1. My 2 types of E Cigarettes were taken away from
BCAS corruption at Mumbai airport
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Dear Sir/Madam, On the 30th of August 2022 at 10 AM I landed at Mumbai Airport from London (Virgin Atlantic – VS354). I had an old Gold chain (gifted by my parents) which I was not wearing and it was