| Complaint filed by | |
| Complaint filed on | June 3rd, 2023 |
| Complaint filed against | Air India |
- Text of Complaint by GHANSHYAM LAL JHAWAR
2 Passengers travelling from Mumbai to Jodhpur – Boarding Gates changed at the last moment without prior intimation. Screen has show Old gate number for boarding. 1 passenger was boarded into wrong flight. No announcement made prior to change of boarding. Gate changed from 52 to other gate at the peak last moment. Passengers are Senior Citizens.
Boarding Gates Changed – No announcement
