Bus for connecting terminals

We went to terminal 2 instead of of terminal 1 by mistake. We tried to take the inter terminal bus to terminal 1 and was refused service because we didn’t have a connecting flight. This was very absurd. As an international traveler residing in the US, I have never seen any airport in the world that would deny service to neighboring terminal because we didn’t come in a connecting flight. There was couple of foreign nationals on the same boat as well. Eventually we had to take a taxi and pay 300 rupees to come from terminal 2 to terminal 1 which is very embarrassing to happen in a big airport like
Mumbai. Also complete lack of empathy from the authorities present at the site. Please attend to do this at the earliest.

• ← Harassment from Omanair flground stff
• For missing passport →