| Complaint filed by | |
| Complaint filed on | April 30th, 2025 |
| Complaint filed against | LOT Polish Airlines and Turkish Airlines |
- Text of Complaint by Amit Mittal
Dear Team,
I am writing to report an issue with my luggage. Upon arrival, I found the lock broken (image attached) and some chocolates missing. This is not the level of service I expected. Furthermore, when I inquired at the airport about where to file a report, I did not receive clear instructions from a staff member named Shivraj.
I request your assistance in addressing this matter promptly.
Thank you.
Damaged Luggage and Missing Items
- Missed flight cause by the receptionist worker
- 35 DOLLAR FEES CHARGED – LOYALTY Mumbai lounge access after confirmation of no charges