Item taken by staff member

on 4th january I travelled from Mumbai to Udaipur. Accidently I left my power bank inside my main suitcase. I was contacted by staff (1) and took me to room. There was a monitor showing the holding room. The holding room staff member(2) asked for my lock combination and removed the power bank from the suitcase. I confirmed that I wanted it returned. I asked the staff (1) if I should accompany him to retrieve and he said he will collect and bring to my gate. I sent him boarding card details. I waited for more than 1,5 hours for him. I kept calling him and he said he was on his way. In the end I had to board. i texted and asked him to give to Lost and Found and he said he could not do that but will give on my return. When I arrived back he said he was in hospital and will post to me. I tried calling but phone switched off. I do not know his name (maybe Jai) but his number is 9370788600. its a brand new power bank gifted by daughter. So please help in getting this back. i have all the messages on my phone as proof. Did not expect this
Air India said not their issue its to do with airport security.

• ← Missing passport
• Restriction on number of normal batteries in hand luggage →