| Complaint filed by | |
| Complaint filed on | May 10th, 2025 |
| Complaint filed against | british airways |
- Text of Complaint by Tarandeep Singh
My wife was travelling from Udaipur to London and I was in the immigration queue when two Somali ladies jumped the queue and just came and stood in front of me. I told them to be in the queue but there wasn’t any response and when I complained to the immigration officer he said that you can deal with that by yourself. I wouldn’t be able to help you.
I don’t understand if this is the service that is offered.
Lack of systematic procedures
