Loss of baggage

Respected sir,
I would like to inform you that I had travelled from Houston to Cochin , my journey started from Jan 17,2024 and I reached the Cochin airport Jan 19,2024 , where I was supposed to reach by 8:40am but had a delay about 12 hours 30 minutes . As well as I didn’t receive my baggage. As a senior citizen of India ,and being a diabetic patient this journey was really hectic for me. Due to inconvenient actions of the airlines and delay in Frankfurt, Germany to Delhi journey I missed my Delhi to Cochin flight which was the primary cause for 12hour 30minutes delayed journey. Even though they provided me with alternate flight that was also a connecting flight via Mumbai(AI865) which lead to the loss of my baggage and more inconvenience in my journey. I didn’t not receive my checked-in baggage from Delhi airport to my destination airport cochin . Mumbai to Cochin air india flight ( AI681) informed me that they didn’t receive my baggage from Mumbai.I have attached the flight ticket details along with this mail. I request you to please take action regarding my complaint against the airlines customer service and do the needful at the earliest for the inconvenience caused.
Thanking you in anticipation, Yours faithfully
Mr. Abraham C A

• ← Didn’t got my luggage yet
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