| Complaint filed by | |
| Complaint filed on | April 16th, 2024 |
| Complaint filed against | Air India, Fly dubai |
- Text of Complaint by Ajitsinh Raysingbhai Zala
Dear Mumbai Airport Customer Service,
I hope this email find you well. I am writing to report a serious issue regarding my flight with Fly Dubai. Unfortunately, upon arrival at my destination, I discovered that my checked baggage was missing after custom checking counter,
Below are the details of my flight and the Missing baggage.
Passenger Name: Ajitsinh Raysingbhai Zala
Flight Number: FZ-445 (Fly Dubai)
Departure Airport: DUBAI (DXB)
Arrival Airport: Mumbai (BOM)
Date Of Travel: 29.03.2024
Description of missing baggage:
my baggage is simple hand bag type with two colored (Black-Dark Green), inside the bag some chocolates, medicines, some xerox copy of visa, passport etc and some items only.
I request your urgent assistance in locating my baggage and ensuring its safe return to me. additionally, i would appreciate regular updates on the progress of the search.
i understand that situations like this can occur, but the inconvenience and disruption caused are significant. i kindly request your prompt attention to this matter and any assistance you can provide in resolving it swiftly.
Thank you for your attention to this matter. I look forward to your prompt response and resolution of this issue.
Sincerely,
Ajitsinh Raysingbhai Zala
Mob- +919726024242
+96879328119
