| Complaint filed by | |
| Complaint filed on | February 6th, 2023 |
| Complaint filed against | Singapore Airlines |
- Text of Complaint by Jinisha Vora
When I landed in Mumbai. My Australian number network was not available and to connect wifi at airport It was asking for OTP. How do I get an OTP without network in my phone. I didn’t have any indian number available at that time. It was getting difficult to contact my family.
Please have a system where you don’t need OTP to connect to wifi. Refer to other international airports like Singapore where we connect to wifi easily in seconds.
Very disappointed.
Please do not ask for otp to connect wifi.
- I missed my flight due to negligence and mismanagement of the Indigo counter at T2 Mumbai Airport
- Inhuman behavior by immigration personnel