Complaint filed by | |
Complaint filed on | December 21st, 2024 |
Complaint filed against | Mumbai airport arivals |
- Text of Complaint by Disha Deshpande
Most horribly handled transpotion out the airport. We cannot find cabs nor can the cabs find us. Cabs cancel the trips and we have to pay for it later plus the inconvenience of being stood in a poorly ventilated basement where the phone network is scarce. The waiting area is far at the back with no view to the parking and not to mention it is big enough to accommodate an entire army of miniaturest ants and their luggage but no human being. If you coming out of there be sure to carry some ear muffs because the horns honking can literally make you deaf within seconds. There are only 4 lifts and 300 passengers every minute to go down to the basement to take your car/cab home and also tons of luggage of every single passenger going down. Overall upstairs airport management pretty good, but leaving the airport a horrendous disappointment and headache.
![Regarding leaving the airport](https://mumbaiairport.in/wp-content/uploads/2022/07/No_image_available-e1656819268236.png)
- Worst customer experience for delayed baggage
- Lost wallet with cash and cards