| Complaint filed by | |
| Complaint filed on | February 15th, 2025 |
| Complaint filed against | Indigo |
- Text of Complaint by SACHIN KESARWANI
I am writing to formally report a complaint regarding my damaged baggage, which I received upon arrival at Mumbai Airport while traveling on IndiGo Flight 6E 654 on 9th February 2025 (PNR: W4CESW).
Upon collecting my baggage from the carousel, I noticed significant damage, which was not present before boarding the flight. I kindly request your assistance in resolving this issue by providing compensation or a suitable resolution.
I have attached photographs of the damaged baggage for your reference. Kindly let me know the process for filing a claim and the next steps for compensation or repair.
I appreciate your prompt attention to this matter and look forward to your response at the earliest.
Best Regards,
Sachin Kesarwani
9819593970
The complain of damaged baggages received on the mumbai airport while travelling through 6E 654 flight on 9 February 25 (PNR W4CESW).
