| Complaint filed by | |
| Complaint filed on | September 17th, 2023 |
| Complaint filed against | Security Check |
- Text of Complaint by Simon Rebeiro
Had flown out of Mumbai back to Dubai at CSIA yesterday & sorry to say but a very poorly managed & horrible process while clearing security check.
You need to look into your process & ensure that queue is cleared efficiently. Due to your lengthy process of removing every electronic item outside & placed in the tray & bag in separate trays, passengers have to go for 2 to 3 times the security check because of which the queue is very long.
I wasted approx. 45 to 50 mins clearing security check.
Very poor Security check management
