Facilities by Airlines to passengers during flight delays:DGCA Advisory

In pursuance to Para 3.8.1(a) of CAR Section 3, Series M Part IV issued by DGCA, Airlines have been advised to provide facilities to passengers during flight delays. These measures are designed to prioritize passenger convenience during unforeseen disruptions. As per advisory issued by Directorate General of Civil Aviation (DGCA), airlines to provide drinking water for delays of flight up to 2 hours, tea or coffee with snacks/refreshments for delays between 2 to 4 hours, and meals for delays exceeding 4 hours. These provisions aim to enhance passenger experience while addressing their basic needs during extended waiting times.