PNR: P1Y4RV Passenger queue was not moving or rendered immobile by the slow validation process at entry gate, by the personnel, due to which there were delays beyond 30 minutes at the entry gate 6, between 5:45 am and 6:15
Wheet Chair Not available
Flight Details: Air India Express PNR: N8LUQN Passenger: Hakimuddin Mukadam Passenger: Shirin Mukadam Route: BOM-SHJ 13 Feb 2024 (Flight IX251) Route SHJ- BOM 12 Mar 2024 (Flight IX 254) Wheelchair assistance was booked as both are senior citizen above 70
Buggy service denied
For my flight at 1.45 am..i was to travel with my 2 year old and 2 senior citizen parents. When i requested buggy service post security check completion, on two separate instances, the staff (male & female) seated in the
Bad Behavior of Air India Express Staff Not provide proper and ture information
Air India express staff rude behavior not provide proper information Give a wrong answer Flight has been delayed but staff said not delayed staff take rudly
Complaint regarding bad handling of language
I had my flight from Mumbai (BOM) to Sharjah (SHJ) on Air India Express, flight no. IX 251, PNR – ZVBI6Y, on 07/02/24. When I got my lagguage, its wheel was broken, and I’m nt able to carry my lagguage
Complaint regarding bad handling of language
I had my flight from Mumbai (BOM) to Sharjah (SHJ) on Air India Express, flight no. IX 251, PNR – ZVBI6Y, on 07/02/24. When I got my lagguage, its wheel was broken, and i’m nt able to carry my lagguage
Rude behavior of Air India express staff at counter of mumbai airport. Keeping customers waiting for more than 1.5 hour. Making cabin bag as check-in bag and add charges for excess bagage as 5400/-.Mentally torture customers and taken unwanted excess luggage price.
While check-in at mumbai airport. Air india express staff behave very rudely and asking for excess amount for 7kg cabin bag and put my cabin bag with check-in bag and taken extra price as Rs 5400 .Keeping customers standing for
Check-in bags lost at the airport for wheelchair bound passenger
My mother in law Dorothy Pal, age 63 was traveling earlier today alone (PNR – G79YQA). She was booked under wheelchair assistance which she had difficulty finding. At the check-in counter, she found wheelchair assistance briefly but then her check-in
Lost iPhone 11 Pro in flight IX 2903 Air India Express from Bangalore to Mumbai at Seat 4B
Greetings Sir, I hope this email finds you well. My name is Mohammed Shikari, and I am writing to report a missing iPhone during my family recent flight from Bangalore to Mumbai. Flight Details: • Airline: Air India Express •