I was amazed to land in my country’s busiest airport with ambition to see the new improved infra. Then after the landing the ground bus service found poor, then inside receiving staff doesn’t have uniform, no proper sign board for
I missed watch at that time scanning
19/06/2023 9AM I have flight from Mumbai to Madurai flight No:AI 671…Boarding no:0165 PNR 5298R2 When I was in boarding, I kept my watch for scanning, unfortunately i missed out to collect my watch in that scaning Trey.
Lost baggage
We have lost our baggage total no. Of baggage 12. 6 passenger travelled from Ahmedabad to Calgary with 12 bags and didn’t delivered to Calgary airport.
Charged Extra for prepaid taxi and dropped away from the location.
Yesterday, June 13,2023, I Travelled from Jodhpur to Mumbai by Air India and after reaching Bombay I took prepaid taxi from the airport. They took Rs.250 and driver dropped me far away from the location, I had luggage with me
Staff allowed others to push in to checkin
On 10/06/2023, my family and I were trying to check in/drop bags off for our flight to London Heathrow (AI131) and we had beening waiting in the queue for about 40 minutes. Staff just allowed people to push in straight
Boarding Gates Changed – No announcement
2 Passengers travelling from Mumbai to Jodhpur – Boarding Gates changed at the last moment without prior intimation. Screen has show Old gate number for boarding. 1 passenger was boarded into wrong flight. No announcement made prior to change of
No board in washroom for water spliage
Near gate no 42 , in the ladies washroom There is no signboard for water spliage I fallen there and have got hurt in leg and hand Is this way the housekeeping is done Date 28 may 2023 Time 3.20
Regarding missed flight due poor management by Air India Mumbai
thoroughly investigate this matter and take appropriate measures to address the issues I have raised. It is crucial that Air India provides adequate training to its staff to handle such situations effectively, ensuring a more efficient and passenger-friendly check-in process.
Forgot my bag that I have bought from duty free
Hi I am Shubham Pandey I boarded flight no AI695 of air india today from gate no-52 at 09:25 am when I was boarding this flight I left my one bag which I bought from duty free yesterday there is
Danger to life and limb- Poor crowd management gate 48 AI 131
Boarding at gate 48 for the AI 131 from Mumbai to London on 31/3/2023 was grossly mismanaged. People were corralled into an area prior to boarding but not actually allowed to board the plane as the access to the escalators