I can see cockroaches running around the lounge, it feels extremely filthy to be in the lounge and eat ! Extremely poor standards. Would never recommend anyone to step in here.
Lounge service and staff
Terrible selection of food, bad in terms of quality… no sparkling wine when asked – manager Able was rude and so was the staff.
Lounge receptionist misbehaved and threatened my family
I am writing to lodge a formal complaint regarding the unacceptable behavior of one of your loyalty lounge receptionists on May 16th around 10 PM. After clearing immigration and security on Level 3 , opposite the Samsonite store, my family
Loyalty Lounge was closed
We were here from 11pm onward but the lounge was closed when it was mentioned online that lounge is 24/7 open for all passengers.
Disappointing service at Loyalty lounge at Terminal-2
There’s poor communication at entrance . They are allowing more people than the capacity. Hence people are standing and lounge is extremely crowded. Even after complaining to front desk(khushi) , she allowed more people.Once you enter it’s a large room
Loyalty Lounge at International dep T2
I am frequent flyer, have been using the Lounge since inception of the airport. I frequent the lounge atleast twice in a month. Since past few months I have noticed that the lounge is always full with many people having
Because of the rude counter lady my card did 2 lounge access
I had gone early to the lounge area then I gave the card to the person at the desk he swiped then he said come later at 9:30 I asked him for receipt he said no need then when I