Subject: Complaint Against Airport Staff for Unprofessional Behavior and Lack of Assistance To, The Airport Manager, Mumbai International Airport, Mumbai, Maharashtra, India. Date: 3rd April 2025 Dear Sir/Madam, I am writing to formally lodge a complaint regarding the extremely unprofessional
Major inconvenience due to worst service by airport staff at auto pickup points
At airport terminal 2 Auto pickup point there is big queue. After waiting for almost 45+ minutes in queue wedontget auto. Airport staff there were 3 staff all simply waiting there and allowing all autos to passby without taking passengers
Complain against Airport staff
Respected Sir/Ma’am, This is Alka Vaishnav i want to complain against I have to complain about Mumbai airport staff, I have a friend who flew to India from United Kingdom on 25 March 2024 and after reaching Mumbai on 26
Taking videos / images without consent
A male employee with cream colour shirt with red / orange colour id card took me and my family’s photos and videos without our consent.
Wrong information and rude behaviour with my mother
My Mother entered for check-in at Mumbai Airport, she was traveling Mumbai-Delhi-London-Dallas by British Airways. A lady from the ground staff gave the wrong information to my mother about the flight, when my sister talked on the phone, she said
Verbally & Physically Abused by Airport Staff
I was at Mumbai International Airport Terminal 2 on 17-Jun-23 and entered the airport at around 8/8:30 PM for flight to Munich via LH767 departing on 18-Jun-23 at 12:50 AM. I completed myy baggage check-in and went through the security