| Complaint filed by | |
| Complaint filed on | March 3rd, 2024 |
| Complaint filed against | Air India express |
- Text of Complaint by Sneha
For my flight at 1.45 am..i was to travel with my 2 year old and 2 senior citizen parents. When i requested buggy service post security check completion, on two separate instances, the staff (male & female) seated in the buggy denied service both times. My parents had to walk to the gates with bags (this was the last gate).
Would have expected better service in mumbai airport.
Details:
Date of travel 3 mar
Gate 53
Mumbai t2 airport
Buggy service denied
- Car Parking Charges collected twice within a limit of 30 minutes
- Expensive TSA lock stolen and bag zip destroyed