Complaint filed by AJ Saldanha
Complaint filed onApril 27th, 2023
Complaint filed against
    Text of Complaint by AJ Saldanha

The airport has been designed well and it’s good to see the improvements when I come through every year.

The area that has NOT changed are the toilets. How hard is it to keep them smelling clean and fresh? Every other country in the world has airport toilets that don’t smell of urine. You have staff that keep the place clean but the cleaners and equipment used plus airflow don’t work. The toilets stink like a public Mumbai lavatory and it makes India look incompetent. It’s like a 3rd world country, even in a fancy airport.

Fix this problem and do REGULAR inspections to make sure the bathrooms SMELL clean as well as look clean!

International Terminal Toilets smell awful
International Terminal Toilets smell awful

One thought on “International Terminal Toilets smell awful

  • November 4, 2024 at 3:48 pm
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    It is disgusting to enter any toilets at MumbaiTerminal 1 the so called “waterless urinals”. The stinking urinals smell so bad , that even to use for a minute is unbearable. It is proudly claimed that they are saving 100,000 litres of water but at what cost.
    This is not new. I have been experiencing this awful condition for quite some time.
    Cannot the people responsible are not aware of this?

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