Complaint filed by NE Mohammad
Complaint filed onOctober 23rd, 2022
Complaint filed against
    Text of Complaint by NE Mohammad

The indigo staff had asked to check the bag and they have stollen multiple items from the bag including perfumes etc… please take the necessary action against the same.

Theft by officials
Theft by officials

One thought on “Theft by officials

  • March 13, 2024 at 3:52 am

    Urgent Investigation Request: Security Screening Theft Incident
    Dear mumbai international airport Security and Customer Service Teams,

    I am writing to bring to your immediate attention a serious security breach that occurred within your premises, which has not only resulted in a significant personal financial loss but also raised grave concerns regarding the integrity and effectiveness of the security measures in place at mumbai international airport.

    Incident Details:
    During the mandatory security screening process, I became the victim of a sophisticated theft wherein a substantial amount of money (9300 $ ) was stolen from my handbag. This handbag underwent an additional security check, during which it was momentarily out of my sight. The thieves executed a deceptive swap, replacing with 100$ bills to delay the detection of the theft. This act of deceit indicates a disturbing level of premeditation and exploitation of the security screening process.

    This incident has not only inflicted a significant financial loss upon me but has also shaken my trust in the security protocols meant to protect passengers and their belongings. The meticulous nature of this theft suggests a vulnerability in the security operations, potentially endangering the well-being and property of countless other passengers.

    Request for Action:

    Comprehensive Investigation: I urgently request a thorough investigation into this incident, including a review of CCTV footage from the security checkpoint area during the time specified.
    Accountability: It is critical that those responsible for this security lapse are held accountable, and measures are implemented to prevent such incidents in the future.
    Communication: I seek transparent communication regarding the progress and findings of the investigation, as well as the actions being taken to enhance security measures.
    Guidance: Please advise on the next steps I should undertake, including any formalities required to facilitate the investigation and any contact with law enforcement authorities.
    I have attached all relevant documents and evidence pertaining to this incident with this communication. Your prompt and decisive action in response to this egregious breach of security is imperative to restore faith in the airport s commitment to passenger safety and security.

    I await your immediate response and thank you in advance for your cooperation in this urgent matter.



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