Rules regarding the international travellers are not helpful

Security didn’t allow my purchase from my international duty free knowing that I had bill and boarding pass. They forced me to give the bag to check in which cost me additional. Being an international traveller the situations should be

Terrible service for transfer

We travellers shouldn’t be taken for granted and haress us. I would recommend one of the authority member to go unofficially from terminal 2 in Mumbai to terminal 1. It is chaotic! It is unbelievable that a terminal transfer couldn’t