Giving No Access To Me In Terminal 1

I Am In Terminal 1 And I Have Access To Lounges in Airport But Terminal 1 lounge staff rudely Behaved with me and saying no to me saying that we only accepts credit card not debit visa card. My Flight

Luggage belongings missing

Luggage belongings missing

I was travelling in the flight and my luggage was came to Coimbatore airport Without any relevant reason they didn’t gave I requested them to keep my luggage at Mumbai airport There also I didn’t receive my bag They didn’t