The airport has been designed well and it’s good to see the improvements when I come through every year. The area that has NOT changed are the toilets. How hard is it to keep them smelling clean and fresh? Every
Non-availability of low cost water bottle kiosk in T-1 & T-2
All airports including DIAL is having kiosks for low cost water & other beverages for passengers. But the same is not available in Mumbai airport. One 750 ML water bottle in Mumbai airport costs Rs 110/- where as in Delhi
Mismanagement at security check in at Mumbai Airport 2
Since the new scanning automatic system has been implemented and domestic and international security checking combined, lots of waiting is to be done at security check in. Most of the time CISF personnel stand empty due to mismanagement at scanning.
Extremely unorganised immigration
The immigration process is extremely disorganised. It’s been 2 hours and we’re still in line. There is no system to this process nor any ventilation in this area. It is worse than being on a bus stop. As citizens of