No adequate break time for bathroom staff

Needed a human moment at the Mumbai T2 washroom this morning and was disheartened to find a member of the cleaning staff seated inside the washroom eating her breakfast! Even though the area was clean (thanks to her!!), this place

International Terminal Toilets smell awful

The airport has been designed well and it’s good to see the improvements when I come through every year. The area that has NOT changed are the toilets. How hard is it to keep them smelling clean and fresh? Every

Mismanagement at security check in at Mumbai Airport 2

Since the new scanning automatic system has been implemented and domestic and international security checking combined, lots of waiting is to be done at security check in. Most of the time CISF personnel stand empty due to mismanagement at scanning.

Extremely unorganised immigration

The immigration process is extremely disorganised. It’s been 2 hours and we’re still in line. There is no system to this process nor any ventilation in this area. It is worse than being on a bus stop. As citizens of