thoroughly investigate this matter and take appropriate measures to address the issues I have raised. It is crucial that Air India provides adequate training to its staff to handle such situations effectively, ensuring a more efficient and passenger-friendly check-in process.
Hi I am Shubham Pandey I boarded flight no AI695 of air india today from gate no-52 at 09:25 am when I was boarding this flight I left my one bag which I bought from duty free yesterday there is
Boarding at gate 48 for the AI 131 from Mumbai to London on 31/3/2023 was grossly mismanaged. People were corralled into an area prior to boarding but not actually allowed to board the plane as the access to the escalators
Security formalities are taking too much longer time than the usual time. No digiyatra facilities
I have concern about airport of mumbai My flight from new delhi to winnipeg via mumbai airport on 3 march 2023 but the air india staff didn’t transfer my luggage to airplane
Travelled from SFO to Mumbai in business class. Flight was great but the experience at the immigration counter was terrible. There was only 1, sometimes 2 people at the counter and people had to wait > 2hrs even in business
Respected sir, I’m writing to you seeking your assistance regarding denial of check-in to my sister Fawziya Sayed Rijak and brother-in-law Arbazkhan Pathan at Chhatrapati Shivaji Maharaj International Airport, Mumbai due to closure of check-in counters for Air India flight
We are standing since paise 20 mins for immigration check out but still only 2 people are sitting on the counter for clearance. How could 500-1000 customers suffer due to scarcity of staff.
Dear Team, always we are getting huge Crowd on Emigration Counter and Some of Emigration Counter are Closed. We have to catch another Transport to reach our Destination. So please give us good service to us.
This is to inform you that yesterday an unpleasant situation heppend during my flight from CCU to BOM. In flight I lost my wallet and immediately I informed to inflight airlines staff. They said once security people finish checking/cleaning they